Workforce access to approved AI tools climbed roughly 50% over the past year, moving from under 40% of workers to about 60%, according to Deloitte's State of AI in the Enterprise 2026 report. Eleven percent of organizations now report near universal access to sanctioned tools across their entire workforce.
Leadership sentiment moved in the same direction. Twenty-five percent of leaders described AI as having a transformative effect on their company, up from 12% a year earlier. Eighty-four percent said their organizations are increasing AI investment and 78% reported greater confidence in the technology than they held twelve months ago.
Structural change has lagged the spending. Only 34% of companies said they are reimagining products, services, or business models around AI. Roughly another third reported redesigning key processes without altering the broader structure of the business, which leaves a substantial share doing neither.
Readiness scores show where the gaps sit. Deloitte put technical infrastructure readiness at 43%, data management at 40%, governance at 30%, and talent at 20%. The talent figure marks the weakest dimension measured. Attitudes among non technical workers split accordingly: 13% described themselves as highly enthusiastic and actively seeking AI use, 55% as open to exploring it, 21% as preferring to avoid it but willing if required, and 4% as actively distrusting or avoiding it. Two thirds of organizations, 66%, reported gains in productivity and efficiency from their deployments.
Source: Deloitte - https://www.deloitte.com/global/en/issues/generative-ai/state-of-ai-in-enterprise.html